Do you offer refunds?
Please click here to view our refund and returns policy.

How much do you charge for postage?
Please visit our delivery page for more details.

How soon can I expect to receive my order?
Please visit our delivery page for more details.

Do you offer a gift wrapping service?
Yes, if you purchase products totalling $50 or more then you qualify for free gift wrapping - please indicate you would like your item/s gift wrap during checkout. If you are making multiple purchases and require gift wrapping for only some of the items then include a note to this effect in checkout and we will wrap accordingly. Gift wrapping is not available for some large items.

If my item is gift wrapped can I include a gift note?
Yes, please write your personal message in the note field at the time of checkout.

What payment methods do you accept?
Please click here to view payment options.

What will my credit card statement show?
Your credit card will be billed in Australian dollars and your statement will report your purchase as Sweetness and Spice.

What will appear on my bank statement?
Your bank statement will report your purchase as Sweetness and Spice.

I am looking for a particular product and can’t see it on the site?
Please email us via our contacts page and we will do our best to source the product for you as quickly as possible.